![]() We also comply with data privacy regulations, including GDPR, CCPA, and HIPAA. Not sure if Aircall, or Salesforce Service Cloud is the better choice for your needs No problem Check Capterras comparison, take a look at features. IT and security experts appreciate the Tray Platform’s trusted enterprise-grade security. Connect with your favorite apps, including Zendesk, NetSuite, Jira, Quickbooks, Microsoft Sharepoint, HubSpot, Slack, and more. Aircall has an in-app marketplace with over 80 integrations, as well as listings in the marketplaces of their larger partners, like Salesforce and Hubspot. There’s a practically limitless ability to scale, even when your data usage changes, because we build our platform on elastic, serverless architecture. Our platform seamlessly manages large quantities of data, processing billions of records on a daily basis. Technical users appreciate that the Tray Platform is powerful enough for heavy-duty jobs. You can do it all with automated workflows on our platform. TIghtly align all your teams by syncing data across multiple channels for the full context of customer issues. Easily prioritize and segment high-value customer calls by flowing call logs and notes to your sales reps. Improve customer experience by syncing data across Aircall and Salesforce so sales can give customized answers to any issues that customers may have. Anything is possible with automation on the Tray Platform. You can also expedite follow-up calls and ongoing sales conversations by automatically syncing call invites and logs with your CRM records. The company has an impressive uptime of 99.99 on international servers, so they are a reliable solution. Aircall uses cutting-edge Opus Codec technology, which results in better voice and transmission quality. Our full suite of pre-built connectors, data helpers, and custom logic operators empowers anyone to customize workflows for any specific use case.Ĭraft automation that syncs call logs and notes, giving the sales team the full context of the prospect’s questions and concerns before a conversation happens. Aircall is an alternative phone solution ideal for both sales and support teams. Build workflows across any app, including your customer support platform, chat bot, customer data platform, marketing automation platform, ERP, analytics tools, e-commerce software, collaboration tool, email, and more.īusiness users in sales, customer support, marketing, e-commerce, and more trust the Tray Platform when it comes to creating automation that speeds up ticket resolution and increases team productivity and collaboration. Win more deals, faster, with flexible Aircall + Salesforce automated workflows that connect your tools at the API level.
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